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Hi, I am looking for advice, my better half bought me a Breitling chrono avenger for xmas 4 years ago this year.
after just over a year and a half it started losing time, a couple of minutes every couple of days so i sent it back to breitling for a repair which was under warranty, it worked fine till dec last year until i put it on one morning and it had stopped, I wound it and it started to go again fine, but after that, if I took it off going to bed at midnight it would stop within a couple of hours, so back it went to breitling for over a month. The day i collected it from the dealer it was working fine, but within 3 hrs it had stopped again while I was wearing it , and would not start so off to brietling again. I recieved a call from them to apoligize and telling me they had made a misake in their repair, and had now rectified it, and had refurbished the case and bracelet at no extra cost.
over the last couple of weeks I have noticed it losing time again, and last saturday it stopped again, while I was wearing it.
It started up after being wound, and is still working but I set the time at 8am monday and by noon today it had lost 4mins 15 secs.
what could the problem be ?
Anyone else had similar problems ? what should I do ?
(each time sent to offical Breitling service in the UK)
Thanks. Dave
after just over a year and a half it started losing time, a couple of minutes every couple of days so i sent it back to breitling for a repair which was under warranty, it worked fine till dec last year until i put it on one morning and it had stopped, I wound it and it started to go again fine, but after that, if I took it off going to bed at midnight it would stop within a couple of hours, so back it went to breitling for over a month. The day i collected it from the dealer it was working fine, but within 3 hrs it had stopped again while I was wearing it , and would not start so off to brietling again. I recieved a call from them to apoligize and telling me they had made a misake in their repair, and had now rectified it, and had refurbished the case and bracelet at no extra cost.
over the last couple of weeks I have noticed it losing time again, and last saturday it stopped again, while I was wearing it.
It started up after being wound, and is still working but I set the time at 8am monday and by noon today it had lost 4mins 15 secs.
what could the problem be ?
Anyone else had similar problems ? what should I do ?
(each time sent to offical Breitling service in the UK)
Thanks. Dave
I'm sorry to hear of your CA difficulties but I am certain you will be pleased with the final disposition/resolution of your problems. I have had a few warranty or performance problems over the years (1990 - current) with my Breitlings but the issues have been resolved to my satisfaction each and every time. As RJ suggests, courteous and cooperative communication has been one of the keys to taking care of problems. I sent my brand new Evo back for warranty service three times in the first three months of ownership. It had begun to run about 45 sec/day fast a couple of weeks fter I received it. BUSA regulated it well but the same problem arose again a couple of weeks after that. Third time was the charm. They had me speak with one of their watchmakers to discuss the problem. Very helpful and courteous. Received it for the 3rd time and for the last year and a half it has run less than ONE second/day fast. :-! Each warranty visit was no more than three weeks and they even took care of my shipping expense. Suffice it to say, I trust Breitling to take care of service issues and they have never failed me. Sometimes we have members who are perhaps a little less patient than I am and they begin bashing the brand immediately if their watch is outside COSC standards by half a second. I feel you have more common sense and patience and I'm sure it will pay off for you. Good luck and let us know how you get on... 
