WatchUSeek Watch Forums banner

1 - 12 of 12 Posts

·
Registered
Joined
·
2,579 Posts
Discussion Starter #1
Anyone here ever had an experience buying on Chrono24?

I'm especially interested in experiences of someone living in the US and buying from a dealer in Europe - say - in Germany. How safe is it? Is there such a thing as a buyer/seller protection program like on eBay? Also, are the prices that appear there final, or they are still subject to VAT or other taxes?

Any information would be very welcome!
 

·
Registered
Joined
·
4,248 Posts
I never purchased directly from them but most of their sellers it's pretty clear who and where they are from. Easy to locate what you are looking for locally and just go there in person
 

·
Registered
Joined
·
2,579 Posts
Discussion Starter #3
I never purchased directly from them but most of their sellers it's pretty clear who and where they are from. Easy to locate what you are looking for locally and just go there in person
That's the deal - usually what I'm looking for is hard to find locally, and it's way cheaper to get from Europe - that's why I wanted to know if anyone purchased anything from an overseas dealer through there.
 

·
Registered
Joined
·
429 Posts
Look for a 'trusted seller', with a brick and mortar location. Try to get a name of the store if there is one, and if you can spare the cost, call their location. Ask questions about the piece and have them send you extra photos of you can. The more detail you have the better, and it may help ease any worries as to whether they actually have the item you are looking for. I don't know what the cost of your item of desire is, but if you do decide to pull the proverbial trigger, make sure you use paypal or a credit card (that you'll pay off right away- no watches on credit!) for the protection of getting a third party involved. I understand that large enough purchases will lend to the convenience of a bank wire, but I would advise against that in an online purchase of any kind.

Good luck!
 
  • Like
Reactions: Der Amf

·
Registered
Joined
·
10,872 Posts
I've not used them...But I have ordered from European dealers and you may have to pay Import taxes.....It's been a 50/50
deal on me in the past...But be ready for that. Good luck.
 

·
Registered
Joined
·
9,517 Posts
Have used chrono24 to buy 4 watches,all Panerai without any hitch...but usually I visit the shop so I can inspect the item myself..as I have written in the other topic that it is impossible for them to send to my country
 

·
Registered
Joined
·
563 Posts
I purchased a watch out of Italy a month ago that was listed on Chrono24 as well as eBay. I ended up purchasing the watch directly from the seller who has a brick and mortar store using Paypal after researching their references. I did receive a brokerage fee bill from UPS a week later.

I never found any buyer protection program through the Chrono24 website so as most will advise, buy the seller.

Best of luck!
 

·
Registered
Joined
·
5,164 Posts
I have bought numerous watches from dealers listed on Chrono24. I stick with dealers that have been trusted for at least 3 years, but that is me. You should not have to pay VAT tax if they are shipping to your address outside the EU community. You may have to press the seller on this, but there is an exemption for a non EU resident buyer. I have bought several from Germany w/o problem. Some countries are less reliable than others so I would research a bit. Generally you should be good. Chrono24 is merely a portal, like the classifieds in a newspaper. There is no warranty or protection through Chrono24 but you have the "trusted seller rating" and Chrono24 will follow up with you about the seller, if you contact the seller through Chrono24.
 

·
Registered
Joined
·
29,221 Posts
Yes, only stick with their "Trusted Dealers" if possible. But overall, I find most of their prices to be on the high side compared to other vendors selling the same watch, IMO.
 

·
Registered
Joined
·
3,109 Posts
I bought two watches in Europe from the USA.

I bought from trusted sellers that I could verify via Google Street View. Both were small jewelers.

Both experiences went smoothly. One watch needed a service, one didn't - not an issue because I forgot to ask.
 

·
Registered
Joined
·
2,178 Posts
I had good experiences with them, but I investigated the sellers, viewed their websites, called their shops, talked to the staff and used Google Earth to verify their Brick and Morter. Also called my credit card company to let them know of the transaction so they can be prepared for anything bad, but haven't had to play that card yet.
 
1 - 12 of 12 Posts
Top