Had a bad experience over the weekend trying to install an L.C.B.I. "coke" insert in a DLW coin edge bezel on my SRP Turtle. I noticed that the insert did seem to be a little snug and made the mistake of pressing it lightly around the edge on my crystal press (the red screw-down type press). Working carefully and gradually, I did get a good flush fit but a minute or two later, I heard a crack and sure enough, my insert was cracked/damaged at the area where the black and red parts meet.
I contacted LCBI about what had happened and their response was that their inserts are designed for OEM bezels and most aftermarket bezels but they've had other customers notify them about compatibiity issues with DLW bezels, which LCBI says are 0.5mm smaller than most. When I purchased the LCBI insert, I tried to purchase the LCBI coin edge bezel as well but they were out of stock, so I went with DLW where I also got my crystal.
I told LCBI that I would purchase a different brand bezel of their recommendation to avoid a repeat incident but they still won't send a replacement bezel - a 20% discount is their best offer. If DLW bezels are a known compatibility issue, LCBI should publicize this fact on their website. $60 wasted isn't exactly pocket change...
But anyway, since LCBI isn't offering any kind of refund or replacement for the damaged insert, I'll have to go elsewhere for a repacement. Does anyone know if there's truth to the fact that DLW bezels are slightly smaller than others?? If so, that would seem to limit my choices to only DLW inserts? Hope this helps someone else who might be considering this combination of mods.
I contacted LCBI about what had happened and their response was that their inserts are designed for OEM bezels and most aftermarket bezels but they've had other customers notify them about compatibiity issues with DLW bezels, which LCBI says are 0.5mm smaller than most. When I purchased the LCBI insert, I tried to purchase the LCBI coin edge bezel as well but they were out of stock, so I went with DLW where I also got my crystal.
I told LCBI that I would purchase a different brand bezel of their recommendation to avoid a repeat incident but they still won't send a replacement bezel - a 20% discount is their best offer. If DLW bezels are a known compatibility issue, LCBI should publicize this fact on their website. $60 wasted isn't exactly pocket change...
But anyway, since LCBI isn't offering any kind of refund or replacement for the damaged insert, I'll have to go elsewhere for a repacement. Does anyone know if there's truth to the fact that DLW bezels are slightly smaller than others?? If so, that would seem to limit my choices to only DLW inserts? Hope this helps someone else who might be considering this combination of mods.
