Actually, The King Seiko 45, 36,000 Hi Beat movement, produced from the late 60s.It is possible that there is just not much experience yet...? I often forget that, even though there is so much history with GS, the modern versions have not been around that long. You see this question come up about the long term reliability of the Spring Drive since they have only been prevalent for, what, 10 years? Isn't the modern high beat only 5 years on the market?
(I still buy them...)
I recently had to send in my Grand Seiko for warranty. What has been everyone's experience here?
Just some thoughts:
-Duration the watch was gone
-Was the issue fixed?
-How up to date were you kept on the process or location of the watch?
Actually, there is a reason - the fact that it has only been mass produced for 5 years means that we just don't have experience. I realize that there is a strong history of reliability that speaks well for the brand, just not sure how much that relates to the "reboot" of GS over the last few years. I am not trying to sound negative about GS, but it seems a bit short sighted to me to say that the new ones will not need maintenance because the ones from the 60s are still running. Again, I still have a 9S85 on my short list.If the King Seiko are ticking to these days, No reason the 9S85 won't last, At least, To the same time.
Wow. Not the way to build customer loyalty if you're trying to build a brand here. Hope that was just a guy having a bad day...I can tell you my own experience of GS warranty claim. I have GS which exceeds 10s/d after having been sitting on my testing bench for several months. I called COSERV and the harsh woman said they cannot answer any question unless I mail the watch to them. I contacted YSERV and the Japanese sent me a long email said I got 10s/d because I could not test the watch in THEIR way. He told me 10s/d is within GS specification and it is ABSOLUTELY normal. He also refused my warranty claim and threaten to close my ****zone forum account if I told the story to any other members.