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I've not personally used them, but they've been around a long time and I don't recall ever reading anything negative about them.
 

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I've purchased a couple Tissots from jomashop and its been flawless. I wouldn't hesitate to buy from them again.
 

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I bought a Tag Heuer from them a few years ago and it was a smooth transaction....they are legit!
 

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Let me get this straight:

1) they are NOT members of the BBB
2) despite this they responded to all but 1 complaint through the BBB and resolved ALL of them satisfactorily
3) with ONE unresponded to complaint they are "Unsatisfactory"?

Get REAL. I've never dealt with JomaShop but I'd take the experience of the multiple members here over information like that available at the NYC BBB site any day of the week.
 

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I've purchased two watches from Jomashop. Both transactions went flawlessly and the watches (latest - Citizen Calibre 2100 for roughly 1/2 list price) have been great. Delivery was quick, too.

Only thing that may be a negative - I seem to remember someone here claiming that Jomashop sold grey market watches. I've no proof of that, and it was a while ago, so take it for what it's worth. I know that my personal experience has been great and I'd buy from them again - grey market or no...|>
 

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I've purchased two watches from Jomashop. Both transactions went flawlessly and the watches (latest - Citizen Calibre 2100 for roughly 1/2 list price) have been great. Delivery was quick, too.

Only thing that may be a negative - I seem to remember someone here claiming that Jomashop sold grey market watches. I've no proof of that, and it was a while ago, so take it for what it's worth. I know that my personal experience has been great and I'd buy from them again - grey market or no...|>
Well pretty much any internet site selling watches for which they are not A.D.'s is selling gray market watches aren't they?
Perfectly legal, just annoying to the manufacturers to an extent.
 

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I've purchased two watches from Jomashop. Both transactions went flawlessly and the watches (latest - Citizen Calibre 2100 for roughly 1/2 list price) have been great. Delivery was quick, too.

Only thing that may be a negative - I seem to remember someone here claiming that Jomashop sold grey market watches. I've no proof of that, and it was a while ago, so take it for what it's worth. I know that my personal experience has been great and I'd buy from them again - grey market or no...|>
They tell you on their website that they are selling gray market watches. This is why they warranty the watches themselves the factory warranty is void. You might or might not be better off dealing with them for warranty work than the factory anyway. Most factory warranty work is a very lengthy process.
Quote from Jomashop website:

Jomashop.com purchases goods via “authorized” dealers and Jomashop.com will warranty watches purchased from our website. We buy our watches from authorized dealers, and respected industry wholesalers, and/or distributors; therefore we have no pricing restrictions. In turn, we pass the huge savings on to you.
Watches are brand new “in-the-box”, 100% authentic, with all original parts.
Watches are shipped with the original manufacturer's boxes, packaging, and manuals.
Watches have the original manufactures serial numbers intact.
Watches are not: refurbished, factory seconds, or replica products.
Watches have a 1 to 5 year warranty program (see chart below for details).
Our watches are the exact same product as purchased from authorized dealers. The only differences between purchasing a name brand watch from our website when compared to authorized dealers are:
Prices: Every watch is heavily discounted and not sold at retail price.
Warranty: Since Jomashop.com does not sell products through the manufacture’s pricing guidelines; we cannot give a manufacturer’s warranty with the product. A manufacture’s warranty card may not be issued or may not have an authorized dealer stamp.

While the merchandise is 100% authentic in its source of manufacturer and components, since we are not an authorized distributor, the warranty of the watches are provided by Jomashop and not by the manufacturer. In all other respects (except for the warranty) the watch is identical to the manufacturers product. See our warranty section below for details.


If I have time next week I might stop by their office and see if I can speak to anyone directly.
 

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Let me get this straight:

1) they are NOT members of the BBB
2) despite this they responded to all but 1 complaint through the BBB and resolved ALL of them satisfactorily
3) with ONE unresponded to complaint they are "Unsatisfactory"?

Get REAL. I've never dealt with JomaShop but I'd take the experience of the multiple members here over information like that available at the NYC BBB site any day of the week.
Relax there killer, I am just putting what info there is out there on this place. If you go to some of those sights that rate online retailers they get mixed reviews. Mostly positives but in their defense most of the negatives are about items being advertised and not being in stock for a couple of weeks. Would I trust them enough to buy a lower end watch, maybe, but a Breitling or something higher end, no I wouldn't.
 

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I have bought from jomashop.com many of times and also my friends and family members as well. They are fast in shipping, i.e. I am located in NJ and they are located in NY. I will get the watch within two days of placing the order. Every piece has arrived in excellent condition and well packaged. I would buy from them again with no hesitation!

- Garrett
 

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I have bought from jomashop.com many of times and also my friends and family members as well. They are fast in shipping, i.e. I am located in NJ and they are located in NY. I will get the watch within two days of placing the order. Every piece has arrived in excellent condition and well packaged. I would buy from them again with no hesitation!

- Garrett
Thanks for the info Garrett:-!
Welcome to WUS and Affordables!
You gotta show us some of those pieces you scored at jomashop!
Hope you visit and post often :)
 

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Just tried to order a watch from them - no luck. But - got lots of warning signs, so I did a little research.

(I've been burned once before by one of those New York luxury-goods dealers, and now know how they work. Great prices -- but just TRY to return something, sucka.)

Their address is a UPS store which offers rental mailboxes - so good luck, JCKolNturn, visiting their office. Their website registration is similarly masked. Many people have complained about incredibly difficult returns, failure to repair, refusal to accept a return of incorrect merchandise, etc. Others have suggested that many of the "glowing" reviews have been (ahem) planted. I have no opinion on whether that's true or not - just repeating what I read.

JomaShop.com is owned, as far as I can tell, by Zuckers Gifts, of 151 W. 26th St. (Source: NY County District Attorney). Zuckers seems to be run by Marvin E. Sternberg and/or his sons, Joseph and Mark (figure out where "JoMa" comes from...?). Look up the public company "Moyco", and/or use zabasearch.com on their names.

I wouldn't buy a stick of butter from these guys - but that's just me, exercising my right of free speech. ;-) If you need to hide who you are -- you're probably doing it for a reason.
 

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Discussion Starter · #16 ·
(I've been burned once before by one of those New York luxury-goods dealers, and now know how they work. Great prices -- but just TRY to return something, sucka.)

I read reviews on them on epinions.com, and about 15-20% of them were awful. The usual-after they take the order and you pay, they contact you and say the item is out of stock and will be about 6-8 weeks. Also many reported very poor cust service if there was a problem with transaction. I used to research online photo stores when I was into 35mm photography. Alot of the ones in New York had reviews very similar. Now I realize some people would exagerate and badmouth a store for no reason, but it's not just 1 or 2 bad reviews. It's many.
 

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I read reviews on them on epinions.com, and about 15-20% of them were awful. The usual-after they take the order and you pay, they contact you and say the item is out of stock and will be about 6-8 weeks. Also many reported very poor cust service if there was a problem with transaction. I used to research online photo stores when I was into 35mm photography. Alot of the ones in New York had reviews very similar. Now I realize some people would exagerate and badmouth a store for no reason, but it's not just 1 or 2 bad reviews. It's many.
I'd also factor in quantity of sales there. Jomashop is pretty darn big in online sales and the pissed off ppl will be more likely to write reviews than smoothe sales.
 

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Here are my experiences with them:

I've tried ordering from them before only to find out that they didn't have the item they were advertising for sale in stock. I later learned that what they do is source their stock from other sources and don't always have it available when they are offering it for sale. Before you order anything from them call and make sure the item is on hand. That said, they've also had problems with items with QC issues. while this is not as big a problem with watches (since generally repairs are simple) it can be a real problem with some of the dive equipment they sell, since the items are not covered by manufacturer's warranties.

Lastly, Jomashop's office is about 5 minutes away from mine. I've inquired about ordering from them and just walking over to pick up an item. They said two things. First, they said no that I would have to pay the full shipping price and have it delivered. Second they said that I could swing by, but I still had to pay the shipping price.

Are they legit, sure, but make sure to do your homework before you buy anything from Jomashop.
 

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I tried to buy a watch from them about a month ago. I ordered it but I never got it and called after about 2 weeks. It turns out they don't keep inventory in stock but rather they resell others' watches. I needed my watch for my husband's birthday so I was pretty pisssed! I don't understand why they didn't tell me up front. They say the watches ship out in 24 to 48 hours, nowhere does it say it willt ake 2+ weeks!

I did some research and ended up buying from another company called Melrose Jewelers. I checked out soem watches at A&E watches and then Swiss Luxury but Melrose Jewelers had this one watch that no one else had. They overnighed me the watch for $20 extra and it was gorgeous. Good riddance to joma shop!!

Here's the watch I bought and let me tell you, pictures do not do it justice! http://www.melrosejewelers.com/info/mens_datejust_stainless_steel_silver_302.htm

Danica
 
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