They tell you on their website that they are selling gray market watches. This is why they warranty the watches themselves the factory warranty is void. You might or might not be better off dealing with them for warranty work than the factory anyway. Most factory warranty work is a very lengthy process.I've purchased two watches from Jomashop. Both transactions went flawlessly and the watches (latest - Citizen Calibre 2100 for roughly 1/2 list price) have been great. Delivery was quick, too.
Only thing that may be a negative - I seem to remember someone here claiming that Jomashop sold grey market watches. I've no proof of that, and it was a while ago, so take it for what it's worth. I know that my personal experience has been great and I'd buy from them again - grey market or no...|>
Relax there killer, I am just putting what info there is out there on this place. If you go to some of those sights that rate online retailers they get mixed reviews. Mostly positives but in their defense most of the negatives are about items being advertised and not being in stock for a couple of weeks. Would I trust them enough to buy a lower end watch, maybe, but a Breitling or something higher end, no I wouldn't.Let me get this straight:
1) they are NOT members of the BBB
2) despite this they responded to all but 1 complaint through the BBB and resolved ALL of them satisfactorily
3) with ONE unresponded to complaint they are "Unsatisfactory"?
Get REAL. I've never dealt with JomaShop but I'd take the experience of the multiple members here over information like that available at the NYC BBB site any day of the week.