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Discussion Starter · #1 ·
I emailed Steinhart twice at [email protected] and once through their form application on their website. I have not received a reply to my inquiry.

Does someone have a different email I can utilize to contact Steinhart?

Thank you.
 

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That's the one dude. Try calling, I've never not gotten them on the phone when I've called. The email responsiveness can be slow at times as they're swamped.

SJL
 

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Just keep in mind that Anna handles repairs. Not sure what your need is, but it may increase your turnaround time if your emailing her for something other than a repair.

SJL
 

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also remember the time difference if you sent them Friday it is more than likely the weekend.....
 

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Discussion Starter · #8 ·
My question lies more with sales than repairs. I emailed them over the past two and half weeks. I would imagine that is enough turn around time no?
 

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The answer to your question is yes, BUT.......... Unfortunately communicating with Steinhart especially by email can, at times, be a challenge. As frustrating as it might be, the only thing I can recommend is patience. They will, eventually, respond to you. Of course you can always call them. I've done it once with very good results.
 
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