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Discussion Starter #1
Hey folks, could use some advice.
My mother just bought a certified pre-owned Cartier tank quartz (ss bracelet) for my wife from Tourneau and we all love it. It comes with 2 year warranty and lifetime battery replacement, but of course they tried to sell her on the extended warranty.
I typically avoid extended warranties, but on an item like this that should last a lifetime and more, would it be worth it? It's only 3 years, but includes refinishing and service with no deductible. The price is $300ish, and I would imagine a service from Cartier would cost just as much if not more.
The sales rep reasoned that the watch would be covered for 3 years, and suggested that it would pay for itself if we bring it in for a complete overhaul before the policy ends. And if for whatever reason the watch cannot be repaired, it will be replaced (unclear on the details here).

Any thoughts or experiences with this plan? It sounds tempting and justifiable. Can we trust Tourneau to deliver on their promises, and excellent quality? Or should we self-insure and only bring it to Cartier whenever a service would be needed?

 

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You never know until the warranty period is up if it is worth it. In this instance I would pass. You have a 2 year warranty and lifetime battery replacement. Sounds like all you should need on a quartz watch. $300 for an extra year..... sounds like a gamble.
 

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Bought a bunch of watches from my local Tourneau, new and certified pre-owned. Have never taken the protection plan offer mainly because odds are I (generally) won't/don't keep pieces a long enough to warrant the cost. But even for an established keeper, I'd risk it w/o. In your situation, it may make more sense . . .
 

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Extended warranties are usually priced in the issuers favor. A used quartz watch is unlikely to fail if the battery and seals are replaced as needed. So my recommendation is don't buy the added 3 years.
 

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For a quartz watch, the extra money would be a stretch.

I would consider the warranty extension if I was getting a mechanical watch that is pretty rare, hard to find a service center or parts. Those can be a real hassle to work if anything happens. For a quartz, you should be safe enough without.
 

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Sounds like a thorough ripoff to me. Quartz watches have very few moving parts (and the ones they do have are low-tension and un-lubricated). Aside from the occasional battery change (and gasket if you get it wet a lot.), they simply don't require maintenance. If you do ever get the dial refinished, it most likely wouldn't be for decades.

I've got several quartz watches from the mid 70s to mid 80s. Never had any work done on any of them, all run perfectly.
 

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Unless your wife intends to play field hockey in it on a daily basis, you're probably best to pass on it. You might want to add it to your insurance to protect it against other plights.
 

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Discussion Starter #13
Thanks all for the responses so far. I understand the notion to forgo extended warranties, as I never buy them on electronics or other stuff. But this is a potential heirloom piece, and so the peace of mind sounds "worth it". This one watch is also worth more than all my affordables combined, times 3 lol.

The main selling point is that they claim they will refinish the case and bracelet, which will be done at least once because 1) she's a little bit clumsy, and 2) she would want it to still look like new in a few years . So I suppose to refine the question, would this be worth the $300ish cost?

Sent from my HTCONE using Tapatalk 4
 

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Thanks all for the responses so far. I understand the notion to forgo extended warranties, as I never buy them on electronics or other stuff. But this is a potential heirloom piece, and so the peace of mind sounds "worth it". This one watch is also worth more than all my affordables combined, times 3 lol.

The main selling point is that they claim they will refinish the case and bracelet, which will be done at least once because 1) she's a little bit clumsy, and 2) she would want it to still look like new in a few years . So I suppose to refine the question, would this be worth the $300ish cost?

Sent from my HTCONE using Tapatalk 4
It's only a three year warranty. If you really think it's going to get so scuffed up during that time that you'll need to get it refinished, does this mean you're committing to having it refinished every 3 years as long as you own it? If so, I suppose you might as well get the warranty to save a little cash on your first refinishing. If you don't intend to get it refinished every couple years, why are you so intent on having it refinished this time, other than to feel like you're getting your money's worth from the warranty?
 

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Discussion Starter #18
Can you choose WHICH three years it'll cover? Perhaps 2023, 2033, and 2043?
Point taken. No, I suppose we would refinish it in 3 years just to make use of the warranty, after all insurance is for "in case s--t happens" , and after that she'll just be careful and service it whenever necessary. Once a decade? Dunno.
I'll see if we can get a quote from Cartier just so we know what this would cost from them, and go from there.
Thanks all!

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Tourneau is as bad as a sleazy used car dealer with their warranties.
Perhaps, but as with those car dealers, I don't have to patronize, though I do . . . .
 

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On a quartz watch, I would take a pass... $300 buys a lot of battery replacements...
 
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