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I ordered two Seiko alarm clocks from Windup Watch Shop last week and the package arrived today, unfortunately only one of the two clocks were shipped. I filled out a form on their website and was contacted about 2 hours later and was told that I could get a refund or get the clock sent. I chose to get the other clock sent to me and was given a tracking number soon after. The customer service was great and the issue was resolved quickly. The clock is also very nice.


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They effed up your order and fixed it. Is customer service so bad that when a company does their job we praise them?
Asking for a friend.
 
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