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riddlers

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Discussion starter · #1 · (Edited)
This is a post to explain how to complete the US Customs Watch/Clock Worksheet declaration for DHL as done through Buyee thus far...though it may relate to other purchase proxy services such as fromjapan, Zenmarket, Timepeaks, etc.

On May 7, I purchased a $1400ish watch through Buyee. On May 10, Buyee sent notification the Buyee warehouse possessed the watch sent from the seller, and I selected and paid for Buyee Air Delivery to the USA (which ended up being DHL). On May 11, Buyee sent notification of a "hold" placed on the shipment that may delay the shipment arrival date.

On May 12, a DHL representative stated there was no "hold" placed by DHL and the watch shipment had been progressing as expected and was still scheduled for an on-time for delivery next week. The DHL representative did indicate Buyee might be calling the "hold" a need to complete a US Customs form if the watch had a value exceeding $800. The DHL representative instructed how to download the customs form DHL utilizes and explained how to complete the Watch/Clock Worksheet.

The DHL representative strongly reiterated that the Watch/Clock Worksheet should be LEGIBLE to avoid any delays.

1. In the "From" space, the DHL representative instructed to place my name (not the seller at auction). This is because once the purchase proxy service has possession of the watch, you are considered the new owner.
2. In the "Date" space, the DHL representative instructed to place the date of form completion (not the action date).
3. In the "Airway Bill Number" space, the DHL representative instructed to place the DHL tracking number, NOT the purchase proxy services transaction number. Placing the DHL tracking number in the "Airway Bill Number" allows US Customs representatives to link your inbound watch to the shipping process and you. It's crucial.

Movement:

4. In the "Type of Movement" space, the DHL representative suggested placing the movement number instead of a simple checkmark. He also suggested placing the country of manufacture for the movement. In this case, the movement was 4S79-Japan, placed to the left of "Analogue (Mechanical)".
5. In the "Value" space, the DHL representative stated to place the approximated value of the movement in consideration of total value. Based upon previous posts in the forum, others seem to place between 50% and 80% of the value on the movement.
6. In the "Number of Jewels" space, the DHL representative instructed to place the number of jewels associated with the movement. In the case of the 4S79-Japan, it has 31 jewels.

Case:

7. In the "Material" space, the DHL representative stated to identify the material from which the case is constructed, such as gold or stainless steel.
8. In the "Value" space, the DHL representative stated to place the approximated value of the case in consideration of total value. Based upon previous posts in the forum, others seem to place between 10% and 40% of the value on the case with a higher percentage for rare, valuable, or precious metals.

Strap:

9. In the "Material" space, the DHL representative stated to identify the material from which the strap (band) or bracelet is constructed, such as leather for a strap or stainless steel for a bracelet. The DHL representative stated that some materials would not be allowed for export (such as lizard, crocodile, alligator, etc.) because of CITES treaty barring exportation of protected wildlife. The DHL representative suggested avoiding any mention of those type of materials, and stated you should not write, "NO" before lizard, crocodile, alligator, etc., or your watch may be delayed for inspection. The watch arriving next week is calf leather, a permitted material.

10. In the "Value" space, the DHL representative stated to place the approximated value of the strap/bracelet in consideration of total value. Based upon previous posts in the forum, others seem to place between 10% and 20% of the value on the strap with a higher percentage for bracelets made of metals.

Type of Power:

11. In the "Battery" and "Type of Battery," the DHL representative stated to write down the model of battery to the left blank area of "battery." The DHL representative also stated to write the type of battery in the blank to the right, such as Mercury, Silver Oxide, or Lithium.

12. In the "Value" space, the DHL representative stated to place the approximated value of the battery in consideration of total value. Based upon previous posts in the forum, others seem to place between a low value for the price of the battery.

13. In the "Wind Up" space, the DHL representative stated to place a checkmark to the left of "Wind Up" if the movement for the purchased watch is one requiring manual winding.

14. In the "Self-Winding" space, the DHL representative stated to place a checkmark to the left of "Self-Winding" if the watch has a self-winding feature.

The DHL representative stated it was important that the total value claimed on the Customs form aligned with the receipt of sale from Buyee. The DHL representative further stated one should not include the Japanese consumption tax buyers pay when ordering through purchase proxy services. There is no need to pay any US customs tax on Japanese consumption tax. The DHL representative stated the person completing the form can use the currency of the nation where he purchased the watch or US dollar amounts when completing the form.

15. The DHL representative stated to sign your name in cursive on the line stating "Signature."

16. The DHL representative stated to legibly print your name after the line stating "Print your name."

17. The DHL representative stated to write the name of the receiving company (if any) along with a company contact information (such as phone number) in the "Company" line. The DHL representative further stated one may write "self" or your name on the line after "Company" if the watch is for an individual. Again, one may write his own contact information after writing "self" or his/her name.

18. Send the completed Watch/Clock Worksheet for US Customs to the purchase proxy service by responding to the email sent to you.

As the DHL representative predicted, on May 13, Buyee sent notification the "hold" was because they needed the Watch/Clock Worksheet completed and they could not ship the watch until I completed the worksheet. (The DHL representative had already said the watch was still being shipped and the "hold" did not mean it was being "held in place"). Buyee attached a copy of the blank Watch/Clock worksheet attached in this post. I completed, scanned, and returned the Watch/Clock Worksheet and within two hours Buyee indicated the "hold" had been lifted and the watch had shipped. This is obviously automated since Buyee representatives do not work weekends according to their information.

Upon a US Customs employee reviewing the Watch/Clock Worksheet, it's likely there will be another new "hold" for the US Customs fee, but that should not hinder the shipment in progress. So far, the DHL representative seemed to understand how both the auction site and US Customs works.
 

Attachments

I think it’s surprising US buyers using buyee are expected to fill out the import tax form. Or is it that US buyers essentially have to use a cutout when shopping in buyee, and the cutout does not want to bother with filling out form?

I’ve ordered lots of things from outside the US subject to import tax. Never once did I have to fill out the form.
 
Discussion starter · #6 · (Edited)
I think it’s surprising US buyers using buyee are expected to fill out the import tax form. Or is it that US buyers essentially have to use a cutout when shopping in buyee, and the cutout does not want to bother with filling out form?

I’ve ordered lots of things from outside the US subject to import tax. Never once did I have to fill out the form.
It seems to be hit or miss. DHL shipped a previous watch purchased via eBay and emailed a customs payment notification when the watch arrived in the USA and was awaiting pickup. Apparently in that situation, the seller completed the paperwork needed for US Customs.

Obviously, this time the seller failed to complete the paperwork and someone must complete it. Since I am technically the shipper and receiver according to how the DHL representative instructed on how to complete the watch/clock worksheet, Buyee wrote on behalf of US Customs to generate the paperwork. Buyee merely functions as one middle-man in this scenario. DHL functions as another middle-man for US Customs.

Several members over time have discussed the watch/clock worksheet in here, both with DHL and FedEx. I merely wanted to explain the instructions on how to complete the worksheet if anyone else finds himself/herself in a similar situation.

Also, I don't understand your use of "cutout."
 
Discussion starter · #8 · (Edited)
I vote for promotion to a (non Buyee-specific) sticky!
I changed the title of the posting from "Buyee" to "Purchase Proxy Service."
 
Discussion starter · #10 ·
No forms for me yet, so I guess I have lucked out so far.......
Hopefully you're correct. I didn't fare so well this purchase. Japan is a half-day ahead, so they might contact you later in the week.
 
It seems to be hit or miss. DHL shipped a previous watch purchased via eBay and emailed a customs payment notification when the watch arrived in the USA and was awaiting pickup. Apparently in that situation, the seller completed the paperwork needed for US Customs.

Obviously, this time the seller failed to complete the paperwork and someone must complete it. Since I am technically the shipper and receiver according to how the DHL representative instructed on how to complete the watch/clock worksheet, Buyee wrote on behalf of US Customs to generate the paperwork. Buyee merely functions as one middle-man in this scenario. DHL functions as another middle-man for US Customs.

Several members over time have discussed the watch/clock worksheet in here, both with DHL and FedEx. I merely wanted to explain the instructions on how to complete the worksheet if anyone else finds himself/herself in a similar situation.

Also, I don't understand your use of "cutout."
I confused buyee with another Japanese website. Buyee in this case is the cutout so in retrospect I'm not surprised they do not want to fill the forms.
 
Discussion starter · #13 ·
I confused buyee with another Japanese website. Buyee in this case is the cutout so in retrospect I'm not surprised they do not want to fill the forms.
Buyee just sent this message a few minutes ago.....

This is the Buyee customer support.
Thank you for your reply.

Regarding the package [W!@#$%^&*()], thank you for your reply.

We will forward the attached file to DHL

We may contact you again if we have any further updates regarding this item.
Thank you in advance for your patience and cooperation.

Moreover, you can also reach us on Discord now! Come and join us.

Please do not hesitate to contact us if you have any other questions or concerns.

Sincerely,
Thitima
Buyee customer support......

Despite what the email said, Buyee didn't seem to impede the process/progress according to the DHL representative. It's my understanding that the shipment would still ship to the final area but not be released by DHL until they had the completed Watch/Clock Worksheet in order to calculate the US Customs fee. I am now pondering if DHL calculates and collects the fees based upon the Watch/Clock Worksheet or if US customs calculates it and DHL merely collects the fee.
 
Buyee just sent this message a few minutes ago.....

This is the Buyee customer support.
Thank you for your reply.

Regarding the package [W!@#$%^&*()], thank you for your reply.

We will forward the attached file to DHL

We may contact you again if we have any further updates regarding this item.
Thank you in advance for your patience and cooperation.

Moreover, you can also reach us on Discord now! Come and join us.

Please do not hesitate to contact us if you have any other questions or concerns.

Sincerely,
Thitima
Buyee customer support......

Despite what the email said, Buyee didn't seem to impede the process/progress according to the DHL representative. It's my understanding that the shipment would still ship to the final area but not be released by DHL until they had the completed Watch/Clock Worksheet in order to calculate the US Customs fee. I am now pondering if DHL calculates and collects the fees based upon the Watch/Clock Worksheet or if US customs calculates it and DHL merely collects the fee.
The worksheet is used to calculate tax paid to US customs. Carriers (most of the time) pay the tax and bill the buyer. Carriers also collect what are essentially processing and handling fees from the buyer.

packages are impeded when they reach the US and forms are not complete. Different carriers handle billing differently. DHL and UPS require payment before they will deliver the package to its final destination. Fedex does this too but has also delivered stuff and billed me about 15 days later

Since buyee is the cutout/intermediary, there may be a problem with the Japanese shipper sending the item to buyee

I've only ever had a paperwork issue once and in that case the carrier contacted me to ask for clarification. I told the carrier to contact the shipper about the issue
 
I've seen the breakdowns, and asking the buyer to fill out the particulars is unreasonable, IMO. You need details the buyer simply doesn't have...altho a gray market seller may not, either. Info the buyer doesn't really have, is the value breakdown...how much for the movement, for the case, for the bracelet in some cases.

By preference, this info's filed with the shipping info...but I got a Meistersinger Metris at a really nice price. I got notified about a customs hold; sent a quick note to the seller. They sent the form to...I think DHL on that one. The timing turned out to be bad...it meant customs clearance took place AFTER 5 on a Friday. So it sat for 2 more days. I had a run of that, it seemed...not just overseas shipping. Lots of packages are sent UPS for most of the distance, with final handoff to USPS. That handoff never takes place on a weekend, so when it hits town after 5 on a Friday.....<sigh>.
 
Discussion starter · #16 ·
I found this matrix online explaining the shipping processes from Japan. The first half discusses packages with a declared value less than 200,000 Japanese Yen.
Image


The second half discusses packages with a declared value exceeding 200,000 Japanese Yen.

Image

The following statement is offered as an expansion of explanation for 2 concerning consignment, if you use Japanese Post. Buyee Air Delivery ends up being DHL through Japanese Post. That said, you can use this with other shippers as well.

Image
 
Discussion starter · #17 ·
The Credor GCAY989 arrived today. Japanese Customs had delayed the shipment for several days awaiting the previously discussed paperwork. Despite this delay, the watch, ordered on May 7, 2023, arrived in ten days. The proxy service, Buyee, continually updated the progress of the shipment.
 
Bumping this up as i am confused with Buyee's new policy of 200,000 Yen or more only being shipped out via DHL and UPS and not EMS. I have not heard back from Buyee on why. I like using EMS as it arrives quickly. The guide the original poster added shows that 200,000 Yen or less does not need the form that 200,001 Yen or more needs

So what is with this new policy?

Thanks
 
I just got screwed on the Buyee package consolidation. I didn't realize it, but I had 7 items put into one package and it totaled over $800. It was supposed to be delivered today, but now I got an email from DHL saying to fill out the form FOR EACH OF THE 7 WATCHES. I thought the form is only for ONE ITEM over $800. I contacted both Buyee and DHL to see if they can either provide documentation or just bypass the forms. So, the added delay and additional cost and work was a good lesson here. I knew not to have purchased the last item or at least I could have sent the 5 and sent the other 2 with anything else I bought. This is crazy. FIlling out 7 forms. WHat if they don't like the info on there? How long my stuff is going to be held up and do I have to pay additional bullsh*t fees? So pissed right now.
 
I just got screwed on the Buyee package consolidation. I didn't realize it, but I had 7 items put into one package and it totaled over $800. It was supposed to be delivered today, but now I got an email from DHL saying to fill out the form FOR EACH OF THE 7 WATCHES. I thought the form is only for ONE ITEM over $800. I contacted both Buyee and DHL to see if they can either provide documentation or just bypass the forms. So, the added delay and additional cost and work was a good lesson here. I knew not to have purchased the last item or at least I could have sent the 5 and sent the other 2 with anything else I bought. This is crazy. FIlling out 7 forms. WHat if they don't like the info on there? How long my stuff is going to be held up and do I have to pay additional bullsh*t fees? So pissed right now.
Hopefully they don't decide that you're a commercial importer and not importing for personal use...
 
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