Sometimes deals don't work out like we had hoped. Unfortunately Bryan (rhstranger2772) ran into an issue with a watch that I sold him. We worked it out and he was totally cool the whole time. Even taught me a couple of things that I'll be incorporating when I ship watches in the future. Just because deals don't work out doesn't mean that people won't be their best. You can completely trust this guy. I hope I have the opportunity to do business with him in the future. If nothing else I feel like I made a new friend!