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I hav'nt heard anything, but I will be asking around to see if any AD's have heard about it.

I would have thought Rolex would want to maintain this service, both from a point of looking after their customers, and with Rolex being one of the most recognisable watches worldwide, and therefor I am sure one of the most likely to be stolen and re-sold, it protects their reputation.

I would find it quite sad if this service was to end, I dont know if any other high-end manufacturer offers this type of service, they probably do, but its certainly reassuring to know that Rolex care enough about their customers and their reputation to keep these records.

I will keep you updated if I find out anything.

Richard.
 

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Hi, just to update your question.
I was chatting to a well informed Rolex AD yesterday, and asked him about this, he says they did temporerily close the service whilst the Service Centre was being re-located from Bexley, but as far as he is aware the service is now back up and running.
However, he has heard talk of the service becoming for the trade only, because of the increasing numbers of people (some idiots) calling with enquries regarding watches on ebay, (should I buy this? whats it worth? type questions) and incomplete/miss-read numbers, etc. So it may become for Rolex AD's and reputable secondhand dealers only.
Always some people to spoil a free service by abusing it!
 
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