I would like to write this report to warn any potential customers to take extra care when dealing with online Ticino reseller - Sizzlin' Watches.
Several months ago I purchased a watch, the ST-19 Pilot watch to be precise:
Sizzlin' Watches - The ultimate resource for high-end watches and watch parts
If you review the pictures on their website, one of them clearly indicates "WATER RESISTANT 3ATM" engraved on the back on the watch.
They also provide 1 Year warranty with the watch.
The watches was shipped from Miami, obviously it traveled from China to Miami first before being sold to customers throughout the world.
Now, my story. Since I acquired the watch took extra care of it.
It is a fine watch with high grade ST-19 movement inside which comes with high quality leather strap. Very accurate (+/- 5 sec) a day.
Very nicely brushed case with doomed hardened crystal.
Although it was sold as water resistant I never exposed the watch to any wet conditions, I don't even expose my 10ATM watches as like to maintain them clean, tidy and in top condition. One day though, completely unselfconsciously took the watch in the bath with me. Took a short shower. On the next morning the crystal from inside indicated serious condensation.
Opened Sizzlin' Watches website, and used the SINGLE contract form they provide as way of contact.
Explained the situation and advised that this is a recent purchase under warranty. - No response.
Did it again. - No response.
And again. - No response.
I took the watch to m local watchmaker, he cleaned the watch for me.
Sizzlin' Watches - I leave it to WUS community to decide whether should bankrupt or not.
WUS gave them a chance, WUS should decide.