I recently looked into purchasing a Longines at this online store. They advertise they are an "authorized retailer" and that "all orders come with a manufacturer's warranty." They also state on their web site that the watches come "direct from the manufacturer with MANUFACTURER BACKED WARRANTY."
In an email, the company wrote: "As a proud Authorized Retailer of every single global watch brand we carry on our watch shop, we are pleased to ONLY stock 100% Authentic products which include a manufacturer backed warranty always FREE OF CHARGE. Also, if you ever need to confirm our Authorized Retailer status with any of the brands we carry, you can always call our brand partners directly and ask them about TimeMachinePlus.com and mention Komail [who apparently is an owner]. Trust me; they love us too!"
There were statements on the web site and in emails that caused me to contact Longines, as their email above suggested I do. In an online chat with a Longines representative, I was told Time Machine Plus was not an authorized dealer. I then filled out a form online, asking Longines the same question - is TimeMachinePlus.com an authorized dealer? Longines wrote back with a list of online companies that are "authorized retailers." TimeMachinePlus.com was not on that list.
EDIT: @asmd reports below:
"They are ADs for Oris, Rado.... checked out on oris and Rado sites.
Wonder if they lost Longiness AD status. Or something..."
In an email, the company wrote: "As a proud Authorized Retailer of every single global watch brand we carry on our watch shop, we are pleased to ONLY stock 100% Authentic products which include a manufacturer backed warranty always FREE OF CHARGE. Also, if you ever need to confirm our Authorized Retailer status with any of the brands we carry, you can always call our brand partners directly and ask them about TimeMachinePlus.com and mention Komail [who apparently is an owner]. Trust me; they love us too!"
There were statements on the web site and in emails that caused me to contact Longines, as their email above suggested I do. In an online chat with a Longines representative, I was told Time Machine Plus was not an authorized dealer. I then filled out a form online, asking Longines the same question - is TimeMachinePlus.com an authorized dealer? Longines wrote back with a list of online companies that are "authorized retailers." TimeMachinePlus.com was not on that list.
EDIT: @asmd reports below:
"They are ADs for Oris, Rado.... checked out on oris and Rado sites.
Wonder if they lost Longiness AD status. Or something..."