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Would you register all your Doxas' with Doxa to create a database?

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Discussion Starter · #1 ·
I Just got off the phone with Doxa to register my first doxas'
300T seahunter
600T divingstar

Turns out they don't register pre-owned watches.

I think it would make sense if we could register what we own with them.

I believe it would help us and Doxa for them to see who we are and what we own.

Thanks,
ticketgeorge
 

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I don't know how they could support registation of older DOXA's, I mean if worse came to worst, they would be able to do anything about a lost or stolen piece, because there are no more parts anyhow. Consider also that as quickly as some of the DOXA owners turn these watches over, what good would a record do of 'who has it now'? I'm not trying to be nitpicky, I'm just curious.


Troy
 

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Alot of times people flip them within a few weeks of buying them.I dont see how it could be kept up to date.
 

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I've sold 4 x Doxas and in each instance let Doxa know via e-mail. In each instance they replied, acknowledging reciept and confirming transfer of ownership.

Although in each case it was for warranty purposes, and trying to track post-warranty transfer of ownership would be an administrative nightmare.

James
 

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Discussion Starter · #7 ·
"Although in each case it was for warranty purposes, and trying to track post-warranty transfer of ownership would be an administrative nightmare."

James[/quote]

From a special events/ marketing view do you think it would be worth the time to enter a doxaholic's info and what they own?
geo
 

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[QUOTE From a special events/ marketing view do you think it would be worth the time to enter a doxaholic's info and what they own?
geo[/QUOTE]

I understand what you're suggesting. However, unlike other companies, Doxa is a relatively small company with a handful of employees. This is what keeps their customer service so personal and responsive, as well as their watches relatively inexpensive (in comparison with other similar brands / models).

To create an additional and potentially burdensome administrative function for a small customer service staff would not be an idea I would support, especially if the trickle-down effect is longer customer service times and / or more staff being required to support an adiministrative and "nice-to-have" function. It is not their core business, which is making and servicing Doxa watches.

Anyway, just my thoughts.

James
 

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I registered a pre-owned GMT Sharkhunter that I bought in one of the watch forums because there's still about 18 months left on the warranty. I have a pre-owned SUB 600T Pro that I bought but there's no reason for Doxa to record who owns it now since it's out of warranty.
 

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I like the idea but I don't see Doxa spending the time/money to do it. They need to focus every Euro Penny they earn on building the company. Afterall time is money. With that said, maybe Doxa can spend a few Euro Penny's on the idea....

I think it would cool to have an Online Doxa Registration Webpage where the original owner is able to login and set a password then once they sell it they can pass that login and password on to the new owner who can upgrade the registration and it can be passed on this way, from owner to owner to owner. A simple web page that is only accessable to the owner with the password.

Also, if a watch is stolen, lost, destroyed, the Owner can report this on their own via the Registration website. Would be cool if Doxa could Log In and report when a watch is "SERVICED" by them. Imagine an online Doxa stamp of approval that a watch is properly maintained.:-!

It would be critical that Doxa makes sure the site is a SECURE website. I wouldn't want to give some clever criminal who just stole a watch or some dishonest Doxa owner to say it's been serviced, when in fact it may never had.

I'm not a web programmer but if I was I'd create it. It really would come down to the owners maintaining the Registration. Doxa can just verify the registration website is legal and legit and then the registration process will take care of itself. Perhaps Registered watches with 'history' will maintain a higher resale.... who knows but I'd buy a "Registered" watch over an Un-Registered watch for sure.

If I was in a Doxa board meeting I'd bring it up during Open Discussion and hopefully Upper Management would consider it. :think:

With that said, I think it's a great idea to "Register Doxa's"!|>
 

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I think it would be great if all Doxa owners would register their Doxas with me. That way I could keep track of the ones that I want to "recall" due to a defect


No seriously, might be a interesting idea for Doxa to explore. Not sure if it would be cost-effective for them to do though. Doesn't seem to be an angle for them, other than being even better at customer service. Actually, they are quite good with that already..........;-)
 

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"I think it would be great if all Doxa owners would register their Doxas with me. That way I could keep track of the ones that I want to "recall" due to a defect
"

I had my morning laugh!

Thanks Jason!

C. Soler
 

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I don't really see the point. I had a 750T Sharkhunter that stopped running. As the date on the warranty card showed that the watch was under warranty, I contacted Doxa (they know from the serial number when the watch was sold); they directed me to send the watch to Stoll and Co. The watch was fixed perfectly and expeditiously with high quality customer service. End of problem. No registration required.

Why would Doxa want to get involved with the record keeping, tracking of lost or stolen watches, etc.; in particular, since Doxa is establishing a retail base, why wouldn't purchasers be encouraged to bring any issues back to the AD from whom they purchased the watch?

To me, IMHO, a registry is more of a vanity issue for WIS collectors, rather than a need for the average "high-end" watch buyer who walks in off the street and buys the watch because it is "cool-looking." Remember, for better or for worse, Doxa is no longer solely catering to the limited WIS internet crowd.
 

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IMHO, a registry is more of a vanity issue for WIS collectors
I concur. Perhaps there's a WIS/Doxahaulic who has web skills and the time to create such a web database.

The internet wasn't around 30-40 years ago... Imagine if it was, we'd know all about the Doxa watches that have been in circulation from decades ago and who last owned them... That is if they registered it. To think of all those Conquistadors, Doxa Army's, T-Graphs, etc. that could be tracked down to the last owner...
 

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Due to the fact that Doxa is in high demand (be it through new sales or private sellers...re-sales, nos, and vintage) I would be more than happy to register mine. These are watches with a great ongoing history and to see where they are or more importantly (in my case, bought from a private seller) where they have been. Somone needs to work on this database.
 

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Let Doxa Design and Sell their Watches and then follow up with Service.
Why waste their time creating a database that has no Vaue to them?

Either the Watch is In or Out of Warranty!
Plenty of places to have a watch fixed.
Gerald
 
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