Came out of the rolex boutique thrilled at my new acquisition - the rolex explorer ref 214270.
I go home and notice that the the leather warranty card case has a rip in the right side where the card slot is supposed to go.
I then notice dust inside the case on the front dial of my explorer - circled below right above the 8 o clock hour marker.
It's something once you see you can't unsee - like an itch you can't scratch. Not a big deal to some, not asking for sympathy, but wanted to share the experience so you can check on these two points the next time you buy new in case these things matter to you.
AD took the watch back and gave me store credit - no more explorers in stock. I am first on the list for when they get an explorer. Hopefully not discontinued by then! Fingers crossed.
Will not name AD/boutique as they have handled this well.
Full youtube video here:
I go home and notice that the the leather warranty card case has a rip in the right side where the card slot is supposed to go.
I then notice dust inside the case on the front dial of my explorer - circled below right above the 8 o clock hour marker.
It's something once you see you can't unsee - like an itch you can't scratch. Not a big deal to some, not asking for sympathy, but wanted to share the experience so you can check on these two points the next time you buy new in case these things matter to you.
AD took the watch back and gave me store credit - no more explorers in stock. I am first on the list for when they get an explorer. Hopefully not discontinued by then! Fingers crossed.
Will not name AD/boutique as they have handled this well.
Full youtube video here: