The salesman is looking out for himself, as he has been all along. I recommend you do the same.

I do feel a bit of animosity towards them for the games played,

They only "offered you the opportunity" to play the games. You choose to play. Hopefully lesson learned.

 

I would suggest: 1) growing up and 2) moving on.

 

I was going to say dark beer, but that works too

 

There was a Rolex AD in my town who has lost their AD status.
During the years that they were I had purchased Jewelry(they are the more expensive jeweler in town but I would go to them to work on the relationship) and a couple of watches (no sports models) from them as well as being on a waiting list for a couple of years.
Now that they have lost their AD status they do sell Omega (which they did not before) and Tudor. I already have a couple of Omega ADs that I have relationships with (I am not interested in a Snoopy). And Tudor is not worth buying new to me as I prefer to pay the market price.

I do feel a bit of animosity towards them for the games played, since they no longer have anything to offer for an increased spend other than supporting a local business.

What would you do?
Would you continue with them?
Or
Keep supporting the other ADs that you have used in the past?

Thank you.

They're not family, you have absolutely zero obligation to maintain any sort of "relationship." The "relationship" was always a parasitic one, you pay them money, they take your money.

Move on.

 

A business decision was made and you've got to move on. Why do you feel animosity?

Buy your watches wherever you get the best service and prices. Doesn't preclude you continuing doing business with either based on what I'm reading.

 

This

 

It’s just business. Let it go and move on with your life.

I could understand some mixed feelings if they were good to deal with, but where they weren’t…just walk away and spend your money elsewhere.

 

What others have already said BUT, it is very possible that the dealer had no choice. Rolex has been cancelling agreements with AD's for several years.

 

This is sad. I would continue on never believing I have a “relationship” with a business, nor desiring the same.

 

I hear stories from alcoholics about their resentments over their bartender and bar fly friends no longer calling them after they got sober.

This is dumber than that.

 

There was a Rolex AD in my town who has lost their AD status.
During the years that they were I had purchased Jewelry(they are the more expensive jeweler in town but I would go to them to work on the relationship) and a couple of watches (no sports models) from them as well as being on a waiting list for a couple of years.
Now that they have lost their AD status they do sell Omega (which they did not before) and Tudor. I already have a couple of Omega ADs that I have relationships with (I am not interested in a Snoopy). And Tudor is not worth buying new to me as I prefer to pay the market price.

I do feel a bit of animosity towards them for the games played, since they no longer have anything to offer for an increased spend other than supporting a local business.

What would you do?
Would you continue with them?
Or
Keep supporting the other ADs that you have used in the past?

Thank you.

Whiat games were they playing?

What you described was a change common to all retailers. They dropped and added product lines.

 

Welcome to Capitalism, population 350M.

 

Including Hawaii & Puerto Rico? 🤔🤣

 

Sounda like you played yourself expecting things that no one can promise. Enjoy what you purchased. Where you choose to buy in the future is entirely up to you.

 

 

Sorry to hear. It sounds like you were building a purchase history with them, and now that was for naught.

 

🤦‍♂️

 

Funny stuff

 

Maybe move on from Rolex. "Building a relationship" just isn't a good way to go through life.

 

Sucks that things didn't go as you had hope, but things change for one reason or another. If they no longer have the stuff you're interested in, time to shop elsewhere. There's really nothing you can do about it.

 

Now that Rolex sells their watches themselves through Bucherer, they dont really need all of the ADs out there...

 

I've wondered about this, but I don't think there are enough Tourneau/Bucherers out there (yet) to supply the world.

 

"It is better to have așš kissed your way, to a DateJust no one really wanted, than to never have DateJust at all" - Famously the inspiration for Tennyson's quote, when he was pissed at Hans Wilsdorf, for saying this, after Hans had been promising him he was next for a Pepsi GMT, if he'd just buy a few more rounds at the local bar.

 

People talking about relationships in terms of allocations and not customer service are delusional. This isn't to say you're delusional, OP. However, it is to say that one should engage with their AD is because the level of service and professionalism toward you is worth your time. If you buy pieces and are treated well (i.e., kindly treated, listened to about concerns, helped with warranty, discounted, etc.), that's them extending the olive branch and incentivizing you to spend. Of course, that's the point of their business, but sometimes, if you're lucky, they really are being nice too.

This is the case with the AD that sold me the Blancpain. They discounted me, they've taken a few dollars off subsequent purchases, have been very understanding with warranty/servicing questions/concerns, and so on. I'm about to really put the warranty thing to the test, but all signs point to the AD being exemplary. On this basis, you should cultivate a relationship with them—of course presuming they have watches you want to buy as well. If it so happens that they sell Rolex, then that's even better—that's why I'm super cool with my other AD that sells Rolex—they've been immensely kind and have informed me they'll take my money if they have the watch—they don't care about games for pieces. I've worked with that AD for a few years and trust the SAs on that front, though I haven't yet tried to test their word with cash. I did ask them if a Day-Date they had in the back could be bought right this minute and they told me if I had the cash, it was mine.

So, feeling resentment is probably not the right response necessarily—you made a choice based on what some would call option luck. You took a calculated risk, and it didn't work out. Since you don't have any other reason to frequent their store, forget about them and move on. Plenty of other businesses will gladly take your money.

 

The only way to win is not to play.

 

A case study why sucking up to an AD in the hopes of getting a Rolex is a sucker's endeavor.

Yet you ask whether to continue a "relationship" with this place?

it's incomprehensible to me you or anyone have to ask others this question, but maybe I am giving people too much credit.

 

Just buy the watch you want at the best price you can get from a reputable source no matter who they are.

Nobody is looking out for your best interest so i suggest you do.

 

I'm glad you aren't interested in a Snoopy as regular ADs haven't been getting those either for some time. I wish my AD got stock of that watch.

End of the day no one forced you to buy promises of nothing from this AD, you made that decision for yourself. You feel cheated because they saw you as a walking wallet? Again, you decided to spend there to "build a relationship." Hell, if you really wanted whatever Rolex, why not have just paid the market price and enjoyed it? In retrospect now, it likely would have saved you money, since you spent with them with the expectation of future Rolex purchases that can no longer happen.

 

None of the jewelry that was bought was just to appease them. It was purchased as presents and I just favored them over other jewelers for the relationship building. Also the watches that were purchased were ones that I wanted again pre 2020 craziness so nothing was bought as a bundle towards anything but favored this jeweler over others. They had tried to get me to bundle some Tudors but I never did because I am not a big fan of them.

 

So then what's the issue? If wasn't to appease them but somehow build a relationship but they're no longer a Rolex AD and you don't like what they sell, thennnnn what? Find another Rolex retailer and move on!

 

...they are the more expensive jeweler in town but I would go to them to work on the relationship...

What would you do?

1. Build a time machine.
2. Go back and try and find my dignity.