from their site (my highlight):
Kobold is back! When Kobold was founded in 1998, everyone told us it would fail. We proved all the critics wrong and in the process blazed the trail for the renaissance of American watchmaking. What followed between 2013-2018 were years of internal sabotage by now-former employees. Today, a new team is ensuring that every customer is 100% satisfied. We've taken the steps necessary to rebuild our company and now our customer service team is happy to answer your questions and address your concerns.
I thought the issue was people never getting the watches they paid for, useless customer service and warranties that weren't honored. How were employees able to 'sabotage' this business for 5 years without Michael Kobold knowing about it?!?
Fool me once....
Kobold is back! When Kobold was founded in 1998, everyone told us it would fail. We proved all the critics wrong and in the process blazed the trail for the renaissance of American watchmaking. What followed between 2013-2018 were years of internal sabotage by now-former employees. Today, a new team is ensuring that every customer is 100% satisfied. We've taken the steps necessary to rebuild our company and now our customer service team is happy to answer your questions and address your concerns.
I thought the issue was people never getting the watches they paid for, useless customer service and warranties that weren't honored. How were employees able to 'sabotage' this business for 5 years without Michael Kobold knowing about it?!?
Fool me once....