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Rolex explorer dial misalignment

14K views 149 replies 60 participants last post by  MrMundy  
#1 · (Edited)
Hi all

I've just picked up a 36mm Explorer, and I'm disappointed that the crown on the dial at 12 o'clock doesn't line up with the 12 o'clock marker. Am I being over fussy, or do you think this is unacceptable?

Thanks

Edit - update. AD agreed that it wasn't right, so it's been sent to Rolex to fix.
Edit 2 - dial replaced, photo post #147

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#2 ·
BNIB? If so… What did your AD say when you addressed this with them?
 
#5 ·
Here’s mine at a slightly different angle, in your situation, I would mention it to them and see if they have others for comparison.
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#9 ·
Once you have seen it, you can't unsee it, so get to your AD and discuss the options. If it will bother you, I would make it clear that the issue needs to be resolved one way or another.
 
#11 ·
I can comfortably say that would not bother me at all.

After reading this thread I just looked down at the watch I’m wearing, which I have owned for about 3 months, and for the first time noticed a similar misalignment. I thought about it for a second and realized it doesn’t change my feelings for the watch at all.

However, if it bothers you then now is definitely the time to have it addressed.
 
#12 · (Edited)
Just imagine how much more this Explorer with an ‘offset crown’ error dial will be worth down the road.

Also consider how much of a conversation piece this is. You tell all the watch nerds you come across, the indignity you endure with this dial.

Still, if you don’t like it then return or sell it and get what you want.
 
#13 ·
That looks well out in your photo.

I would also check the hand alignment if I were you. Just to be sure.
 
#18 ·
Tell you like exploration just like the next guy, but your understanding is a vacation, not the dial that came from China.
 
#19 ·
"Muh Seiko is a click and a half off to the left and runs 40 seconds slow per day but it doesn't bother me."
OP, no matter what people say in this thread, most watch people are extremely OCD and once you've seen that misalignment you'll never be able to unsee it so yes, it needs to be fixed.
 
#22 · (Edited)
Am I being over fussy, or do you think this is unacceptable?
It's a $2.5k to $3k tool watch at best, being sold for $7.5k (see example inflation chart below), so about $5k for the hype factor. Just let it go, you bought into the hype thinking you were purchasing $5k more of quality, which isn't the case, as you can see from other folks posting the same dial.

These mechanical tool watches kind of leveled out around 1980-1983 in terms of price/value ratio when quartz had completed the take-over, and CWC was offering its quartz tool watch to the British military. Everything since that early 1980s period is demand-driven pricing of a jewelry item.

I'm a fan of the earlier versions of the watch from the 1950s, but not the current pricing. I picked up a Tudor 39mm Ranger with a printed dial to scratch the itch at about $2.5k total --- used watch, new strap, and a factory service at Tudor USA's Dallas service center. That's about all I'm willing to pay for this particular aesthetic from Rolex/Tudor. Looks nothing like Sir Hillary's Rolex OP anyway (pic below, note crown properly aligned). I put the $5k of hype into other things.

Rolex Submariner Watch Price Breakdown
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#31 ·
It's a $2.5k to $3k tool watch at best, being sold for $7.5k (see example inflation chart below), so about $5k for the hype factor. Just let it go, you bought into the hype
I just bought a watch I like 🤷‍♀️ I have several much cheaper watches, but I particularly like the Explorer. I looked at the cheaper alternatives, and didn't like them as much.

Re inflation, I guess you're telling me I've wasted hundreds of thousands on my home too.
 
#32 ·
Still wondering who tells a bunch of strangers on the internet about problems with his new Rolex first?
Er, me. It's pretty clear in the opening post that it's me, so wonder no more.

This is the only Rolex I own, and the only watch I have with something I consider to be an issue, so I thought I'd see if others had had similar issues, and whether or not their AD solved the issue.
 
#33 ·
The more you try nitpicking a watch, the higher the likelihood of finding issues with said watch. At times the lume isn’t spread out adequately revealing the white printed portion underneath, and other times, the logo isn’t centered at the top of the 12 hour triangle marker.

Unfortunately problems can arise with any watch irrespective of price but it’s worth bringing it back to the dealer.
 
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#43 · (Edited)
You do you, but I think that’s being too picky, or rather expecting too much. These are not small batch, artistinally produced watches. Rolex pumps out 1M + units per year. They’re an industrial-scale manufacturing outfit with great marketing and a very good product. It’s not going to be perfect.

It’s entirely possible that this is outside of Rolex tolerances, but when you need a loupe to see it, it’s probably ok to let it go.

No offence intended toward the OP, I believe that our community in general expects a little too much from mass-luxury manufacturers.
 
#44 ·
These are not small batch, artistinally produced watches. Rolex pumps out 1M + units per year. They’re an industrial-scale manufacturing outfit with great marketing and a very good product. It’s not going to be perfect.
I think the prices should mean they have decent standards, regardless of the number of units.

It’s entirely possible that this is outside of Rolex tolerances, but when you need a loupe to see it, it’s probably ok to let it go.
You don't need a loupe, if that was required I wouldn't care. I wasn't looking for issues and noticed it with my dodgy old eyes.

No offence intended toward the OP
None taken, I appreciate the feedback.