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Tudor Black Bay GMT - Clicking Sound When Winding Manually (12ish clicks per 1 crown rotation)

18K views 38 replies 17 participants last post by  mjoranga  
#1 ·
Hello! Just purchased a new Tudor Black Bay GMT from an AD in Denver and upon the initial manual wind to get it going there was immediately an audible and tactile clicking while rotating the crown. There are about 10-12 clicks per 1 full rotation of the crown and with each click there is a subtle resistance as well. I've owned other black bay models with the in house movement and the manual winding was smooth as silk with practically no sound and no resistance whatsoever especially when being wound from completely dead. Also, this clicking is not present while screwing down the crown. Maybe this isn't relevant because it's a different movement but Seiko SARB models for example have a slightly grindy, clicky, (but somehow smooth feeling?) winding action and that sound and feeling continue while the crown is being screwed down. With my GMT that is not the case. As soon as there is pressure applied to the crown and it is being screwed down there is no clicking and no resistance. There were no issues setting the time and for a week now the watch has been keeping perfect time (date wheel and all).

I'd like to know if anyone else out there with a Tudor GMT or other Black Bay models have experienced this. Did it go away? Did you send it in? Do you care? Should I be concerned?

Had I never felt the smooth action of other Black Bay models I probably wouldn't have thought much of it since the watch seems to be working fine. It feels as if the clutch mechanism is kicking in but that obviously shouldn't be happening when the watch was being wound from dead.
 
#2 ·
I had the same experience after the first service to repair the date wheel issue.

I reported this to the AD and they said it was probably from the date wheel repair.

6 months later the date wheel issue happens again and the watch is in service for the 2nd time with 22 weeks of estimate time to repair. I don't know if I can trust the AD anymore.
 
#3 ·
Ya, I understand that and honestly, this GMT is sort of my last attempt at trusting Tudor as a manufacturer. This is actually a replacement for a GMT that I bought this July that after examination I noticed the inside of the lugs were scratched from the strap install. I took it back to the AD and they literally swapped out the watch for the one I have now. They charged me $100 for a new warranty card or something like that but now I have this watch and the damn clicking is driving me insane!!! So scratches on the lugs from a strap install that the AD claimed must have been done at the factory, and now a brand new watch that I never want to wind manually because I'm afraid I'm doing some internal damage..... Makes me want to go back to Seikos! haha
 
#4 ·
I can’t comment on the clicking but don’t let the GMT issue put you off Tudor. I’ve had 5 different tudors over the past few years and not had a single issue with any of them. Had to move some of them on to fund my illness but I’ve had the Pelagos for about 5 years now and it’s completely fine. The GMT does seem to have serious problems though so I would get out while you can and get a different watch even if this clicking isn’t related to the date wheel issue. From a lot of posts around here it seems to be a case of when rather than if. Real shame as it’s a stunning watch and come close to getting one several times but I’m not risking it.
 
#5 ·
I can't comment on the clicking but don't let the GMT issue put you off Tudor. I've had 5 different tudors over the past few years and not had a single issue with any of them. Had to move some of them on to fund my illness but I've had the Pelagos for about 5 years now and it's completely fine. The GMT does seem to have serious problems though so I would get out while you can and get a different watch even if this clicking isn't related to the date wheel issue. From a lot of posts around here it seems to be a case of when rather than if. Real shame as it's a stunning watch and come close to getting one several times but I'm not risking it.
Thanks for the input. I was hoping that the internet noise about the GMT was louder than the silent majority of functioning watches but the number of posts I see about it is starting to worry me now that the "clicking" issue is front and center on my brand new watch. I think I will stay with this watch until something happens (date wheel or otherwise) get it fixed under warranty and then move onto another watch. Hopefully by then Tudor has some other models that I'd be interested in.
 
#9 ·
Good Plan.

I have the BB Chrono but that is a completely different movement family. Same with my Tudor Prince Date Chrono.

So I do think that some recent changes to the movements make them sort of louder and more tactile. I remember my "first" BB GMT to be nearly dead silent and so easy to wind that it was eerie.

Might do a microphone video tomorrow if I find the time.
 
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#19 ·
Some technical words here -

When winding the crown you are coiling up the mainspring within the mainspring barrel. The action of winding a spring in a Watch with a 70 hour power reserve is going to impart some resistance especially if you’re comparing it to the older ETA powered black bays and is not an indication of any kind of fault or poor QC.

The mainspring barrel has a ratchet device to prevent it unwinding every time you release the pressure on the crown. That comprises a larger toothed ratchet wheel (attached to the barrel) and a click (a detente that locks the ratchet wheel) and a click spring (that acts on the click to keep it active). The click is what makes the noise as it allows the teeth of the ratchet wheel to pass in one direction and locks it when it tries to unwind. Again this will vary from watch model to watch model and isn’t an indication of a fault or poor QC, it’s just how it is on this particular model.

The slight click of the spring clutch slipping within the barrel is only heard once the mainspring is fully coiled and isn’t unusual.

That it doesn’t make a clicking noise when screwing the crown down is because there’s a specific spring mechanism within the crown that disengages it from the winding mechanism as soon as it is pushed inward hence the silence.

Whilst Tudor certainly do have an issue with the date change in the GMT model that has nothing to do with their overall very longstanding reputation as a brand. One has to ask that since this date problem is well documented why anyone is still buying this watch without doing their research and due diligence first!!
 
#20 ·
Just wound mine from a dead stop. No sound unless I put it right up to my ear. Then I heard a faint clicking of the device that keeps the gear from winding back as you wind the main spring.Winding was smooth with no resistance till I had wound it 30 or more rotations however it was minimal. The one thing I have noticed since owning it, it takes several turns of the crown to get the second hand moving from a dead stop. Several other watches I own, the second hand starts moving almost as soon as I start winding the watch. This may be because it has a 70 hr power reserve vs my other watches that have a less than 40 hr power reserve.
 
#21 ·
The one thing I have noticed since owning it, it takes several turns of the crown to get the second hand moving from a dead stop. Several other watches I own, the second hand starts moving almost as soon as I start winding the watch. This may be because it has a 70 hr power reserve vs my other watches that have a less than 40 hr power reserve.
Nothing unusual about that and quite normal. The mainspring needs sufficient charge to overcome the friction resistance of the gear train wheels and to drive the escapement.
 
#22 ·
I admit I noticed the clicking the other day on the BB58 as I gave it a few turns, but it had a little but of juice in it after wearing it at my desk for an hour. Hub's explination was delightful, We'll see what happens when her reserve dies down.
 
#24 ·
UPDATE: The clicking while winding is present from a dead stop. I have now fully wound the watch and let it die twice since I originally posted here and the clicking remains. I also spoke with the Rolex "expert" at the AD where I purchased this watch. I sent him the video of me winding the watch from dead and he informed me that while it is not technically "normal" to hear the clicking on a new Tudor, there was no reason for him to assume damage was being done while winding. He said that more than likely there was a lack of lubrication on a certain mechanism causing the ratcheting noise to simply be louder and more apparent than usual. With that said, he wants me to bring it in next week just to be sure.
 
#26 ·
Hi there durandnixon, if I may ask, what ended up being the cause? Lubrication as they suspected or something else?

I just let my GMT sit for a week, and when I started winding it, I instantly noticed the same symptom. Two years of flawless operation, to suddenly start clicking has me worried. I've worn the watch almost daily since new, letting the power reserve hit zero only a few times, and on those occasions the winding was buttery smooth. This was the longest period it has sat still, but I can't imagine one week causing a dramatic change in lubrication...
 
#29 ·
Durandnixon, thank you very much for sharing that info. I too have decided to just wait and see how mine goes. I still have another year and a half or so of warranty I think, so my intent will be to use the watch as I have been and before the time is up, if it still bothers me I will take it in. Interestingly, the next day I hand wound it a little bit again and it is now consistently buttery smooth again. Weird. Still love it!
 
#30 ·
I guess I'll be joining the boat. I bought a new one this week and, of course, I was very please with the watch. Since it was totally dead when it arrived, I gave it a full wind til fully operational. Instantly I felt that strange clicking from the crown as I was winding it. Now I read this and think, should I go to the dealer and address the issue?
 
#31 ·
My BB red and black is smooth, one of my smoothest pieces, to wind. Now, I was at the AD the other day trying the BB Pro and the winding had an audible and tactile clicking. I asked and the AD had no idea and said it might be because an exhibition piece but wasnt sure. Is there a connection between the pro and gmt pepsi now that would explain this? It was quite audible.
 
#36 · (Edited)
Slight update on this. Was able to track down another AD in the area that had one of these in stock. Went over to compare and the watch winds exactly the same way (about 12 clicks per crown rotation, which is how mine winds). My conclusion is that the watch is perfectly fine and Tudor is using either a stiff ratchet spring or has a particularly designed ratchet wheel/click that causes the ratcheting of the click against the ratchet wheel to come through in a more pronounced manner. So for anyone experiencing this, I would say it's a non-issue.

I'll also say that the SA thought the watch was winding perfectly fine with no distinctly noticeable clicking at all. Reason I mention this is that it's very possible that some people that have this watch think it clicks too loudly and some don't notice this issue at all despite the watches all being pretty much the same. Said another way, some of us might be more OCD than others.

Hope this helps for those who come across this later on.
 
#39 ·
Slight update on this. Was able to track down another AD in the area that had one of these in stock. Went over to compare and the watch winds exactly the same way (about 12 clicks per crown rotation, which is how mine winds). My conclusion is that the watch is perfectly fine and Tudor is using either a stiff ratchet spring or has a particularly designed ratchet wheel/click that causes the ratcheting of the click against the ratchet wheel to come through in a more pronounced manner. So for anyone experiencing this, I would say it's a non-issue.

I'll also say that the SA thought the watch was winding perfectly fine with no distinctly noticeable clicking at all. Reason I mention this is that it's very possible that some people that have this watch think it clicks too loudly and some don't notice this issue at all despite the watches all being pretty much the same. Said another way, some of us might be more OCD than others.

Hope this helps for those who come across this later on.
I was planning to do the same until I found a review on YT that addresses this clicking sound as normal to fix the date wheel issue. Whether it's true or not, only time will tell.