WatchUSeek Watch Forums banner

Tudor Pelagos 39 [Ref: M25407N-0001] - Very sharp clasp and bracelet links

24K views 104 replies 41 participants last post by  Nscheld  
#1 ·
The clasp and bracelet links on the new Tudor Pelagos 39 [Ref: M25407N-0001] are VERY sharp (they are on mine and on someone else's Pelagos that I checked out. I'm sure it's not just mine that's sharp). I keep scratching my right arm (painfully) with the clasp every time I cross my arms. I also ripped a long sleeve shirt with it.

I decided to check on this with the Rolex service center. When I took the watch in, they told me that the overall bracelet and the clasp are indeed are very sharp. Their watchmaker thought so after analyzing my watch.

They said that, due to the watch being build in titanium, they can't polish the corners and/or borders of the bracelet links or clasp because they can't do much to it with the equipment they have. I thought that was interesting, so... Other Pelagos models must be sent to Geneva always for re-finishing?.

They took my watch in and will be checking what can be done about it with corporate as they (the Rolex service center) don't know if the sharpness is part of the design of the piece or if it is a quality control issue. If the sharpness is part of the design, it seems like they won't be able to do anything about it. If they can't remove the extreme sharpness on my clasp and bracelet links I think that I'll be selling my piece as it is just uncomfortable to wear (and kind of dangerous, I think the clasp can cut me pretty good in the right situation, I've already scratched myself with it pretty good).

Do you guys remember the whole thing about the new Speedmaster 3861 having a very sharp bracelet/clasp? I have a Speedmaster 3861 myself and it is true, the bracelet links and bracelet on the piece are sharp. The bracelet/clasp sharpness on the Speedmaster versus the Tudor however are in a different league. The sharpness on the Pelagos is WAY higher, and because the back clasp corners are angled, the corners could cut skin.

If you have a Tudor Pelagos 39, are you seeing the same clasp/links sharpness?

Do you guys think that high bracelet sharpness is ok? I don't think it is (precision machining is cool and all but not to the point of being sharped on an object I wear).
 
#2 ·
My Pelagos 39 has it too. I noticed it for me only about the clasp, I mean like thinking "uh, those are sharp edges!". A buddy of mine, who is a watch enthusiast, instantly felt it also without me having noted it and his comment about it also included the links.
Over on uhrforum.de I remember two guys mentioning this too.

For me it wasn't an issue, probably because of the light weight. (Wasn't, because I parted with mine, but for other reasons.) But if you ask me, if "high bracelet sharpness is ok", I wouldn't have it expected at this price point.
 
#17 ·
I noticed it also on the Tudor Ranger. Bracelets are not on par with bigger brother.
I just noticed the edges on my 39mm Tudor bracelet are not rounded off to the extent as that of my 39mm Explorer bracelet. However the situation is not an issue for as apparently it is for the OP. I also noticed the Ranger bracelet was pulling my arm hairs on looser settings but finally fine tuned the fit to the extent that’s no longer a problem.

Overall the Ranger bracelet is not the quality of that of comparable Rolex bracelets although my Ranger bracelet is quite adequate at its price point for my purposes, and the T-Fit clasp allows excellent fine tuning. I suspect the Ranger bracelet is much better designed than the BB58 bracelet.

Overall I’m more than happy with my Ranger at this point in time. I’ve yet to see the 39mm Pelagos but doubt I’d be a buyer as I’m not particularly a fan of titanium watches. Just my own preference.
 
#8 ·
The clasp and bracelet links on the new Tudor Pelagos 39 [Ref: M25407N-0001] are VERY sharp (they are on mine and on someone else's Pelagos that I checked out. I'm sure it's not just mine that's sharp). I keep scratching my right arm (painfully) with the clasp every time I cross my arms. I also ripped a long sleeve shirt with it.

I decided to check on this with the Rolex service center. When I took the watch in, they told me that the overall bracelet and the clasp are indeed are very sharp. Their watchmaker thought so after analyzing my watch.

They said that, due to the watch being build in titanium, they can't polish the corners and/or borders of the bracelet links or clasp because they can't do much to it with the equipment they have. I thought that was interesting, so... Other Pelagos models must be sent to Geneva always for re-finishing?.

They took my watch in and will be checking what can be done about it with corporate as they (the Rolex service center) don't know if the sharpness is part of the design of the piece or if it is a quality control issue. If the sharpness is part of the design, it seems like they won't be able to do anything about it. If they can't remove the extreme sharpness on my clasp and bracelet links I think that I'll be selling my piece as it is just uncomfortable to wear (and kind of dangerous, I think the clasp can cut me pretty good in the right situation, I've already scratched myself with it pretty good).

Do you guys remember the whole thing about the new Speedmaster 3861 having a very sharp bracelet/clasp? I have a Speedmaster 3861 myself and it is true, the bracelet links and bracelet on the piece are sharp. The bracelet/clasp sharpness on the Speedmaster versus the Tudor however are in a different league. The sharpness on the Pelagos is WAY higher, and because the back clasp corners are angled, the corners could cut skin.

If you have a Tudor Pelagos 39, are you seeing the same clasp/links sharpness?

Do you guys think that high bracelet sharpness is ok? I don't think it is (precision machining is cool and all but not to the point of being sharped on an object I wear).
My Pelagos 39 has it too. I noticed it for me only about the clasp, I mean like thinking "uh, those are sharp edges!". A buddy of mine, who is a watch enthusiast, instantly felt it also without me having noted it and his comment about it also included the links.
Over on uhrforum.de I remember two guys mentioning this too.

For me it wasn't an issue, probably because of the light weight. (Wasn't, because I parted with mine, but for other reasons.) But if you ask me, if "high bracelet sharpness is ok", I wouldn't have it expected at this price point.
I noticed it also on the Tudor Ranger. Bracelets are not on par with bigger brother.
I suspect this issue will be quietly fixed over the coming months. teething problems and whatnot for the new bracelet and clasp.

Still disappointing for the end user though. Titanium (as stated above) makes it especially hard to rectify at the local level.
 
#86 · (Edited)
The buckle is definitely sharp,


So I just checked Tudor's website, they definitely have updated the buckle - the edges are now chamfered. The edges of the link also seem rounder, hard to tell. Not surprisingly, the price has gone up by $400 CAD.

Mine is definitely sharp, I'm going to call RSC when the master technician returns next week to see what they can do about my buckle, either have them chamfered it or replace it with the new one.
 
#11 ·
Too soft I think. The "Bergeon 2290 3-Part Polishing and Buffing Stick" could help a bit making the edges less sharp. Even a buffing stick with titanium buffing compounds or similar metal compounds would likely do it.

I wouldn't try removing the sharpness myself. If Rolex can't or won't make the edges less sharp for human use I would just sell the piece. I wouldn't alter the intended design of the watch (even if I don't like it myself).
 
#12 ·
So this might be a ridiculous thing to say…. But I wonder if more arm hair makes this less noticeable and less arm hair makes it more noticeable? Same way women with shaved legs can get cut up by walking through sharp tall grasses in a way that is less common for men with leg hair???? Go ahead and make fun of me. But I’m actually serious. 😂😂👍👍👍. (Coming from a guy with a fair bit of arm hair who didn’t notice this at all when I’ve tried on the P39)
.)
 
#14 ·
My 42mm Pelagos has very sharp case edges. The bracelet feels ok to me.

I have read that Tudor Titanium watches will not be polished by Tudor (not even Geneva) at service. Which is unfortunate as they are very easy to scratch. Mine is full of hairline scratches.

Also, they supposedly just go and replace the movement with another used, but serviced movement at this same service. Which I really don't like.
 
#27 ·
I got an update from the Rolex Service Center about the bracelet and clasp being very sharp on the Tudor Pelagos 39. They told me that they will not be addressing the sharpness of the clasp or bracelet links in any way because:
  • The sharpness (extreme sharpness in my opinion) is part of the watch's design. They confirmed this with Geneva. According to them, the sharpness is not a QA issue. The sharp edges should be present in all Tudor Pelagos 39 watches released. They won't fix this because they believe there is nothing to be fixed.
  • I was told by the RSC that they cannot polish the sharp edges in any way because they do not have equipment to do it with. According to them, Titanium is much harder to work with and cannot be worked on with the same equipment that is used to work on their stainless steel (weird because 904L Steel is harder than Titanium Grade 2. I imagine that just sharpening the edges a bit should not be that much of a big deal if they already work with harder metals).
    I was told that in Geneva, they can't polish the edges either. In summary, Rolex as a whole is telling me that they can't round the edges of this watch a bit to make it wearable for me (or any other human) because they don't have the equipment anywhere to do it with... I mean... Really?
    This is obviously BS from their part, they just don't want to do it or won't do it.
As a laughable fix for my issue with the extreme bracelet/clasp sharpness, the Rolex Service Center recommend to me to just wear the watch on a strap instead of the bracelet if I find it too sharp and then offered to sell me the strap with bucle at full retail (the rep that I talked to didn't seem to know that the watch originally comes with a strap and buckle).

- Note:
To make sure I'm not crazy here with my opinion on sharpness being too extreme on the Pelagos 39, I measured how square the edges of the clasp and links were. I used a Starrett square against the corners to see if I could see any light coming between the corner of the square and the 90 degrees angles on the clasp and links and surprise I saw no light at all (I used a 10X maginifying lense to look at this by they way, I didn't just look at it with my naked eye). In my observations, the edges on the bracelet and bracelet links on the Pelagos 39 cannot be sharper, they are as sharp as they can possible be (90 degrees). It is my opinion that for human use, the edges on a piece of jewelry should not be this sharp.

My advice if you are looking to buy a Tudor Pelagos 39:
If you can, try the watch on, cross your arms while wearing it so that the clasp touches your other arm, move the watch up and down your wrist, take the watch on and off several times, touch the edges of the clasp and bracelet links with your fingers several times in different directions and then determine if the watch bracelet is too sharp for you or not before buying it. I advice to you not to buy this watch before trying it (that is if you are buying it to wear it and not just to flip it). I'm advising all of this because I cannot stand the sharpness of the bracelet myself (this is of course a personal preference).


I will be selling my Tudor Pelagos 39 for sure due to the uncomfortable sharpness of it's bracelet and the fact that Rolex won't do anything about it. I must say that I'm a bit sad about it. This watch is great on paper but wearing it is uncomfortable (to me)... that's is huge deal breaker for me.
 
#28 ·
I got an update from the Rolex Service Center about the bracelet and clasp being very sharp on the Tudor Pelagos 39. They told me that they will not be addressing the sharpness of the clasp or bracelet links in any way because:
  • The sharpness (extreme sharpness in my opinion) is part of the watch's design. They confirmed this with Geneva. According to them, the sharpness is not a QA issue. The sharp edges should be present in all Tudor Pelagos 39 watches released. They won't fix this because they believe there is nothing to be fixed.
  • I was told by the RSC that they cannot polish the sharp edges in any way because they do not have equipment to do it with. According to them, Titanium is much harder to work with and cannot be worked on with the same equipment that is used to work on their stainless steel (weird because 904L Steel is harder than Titanium Grade 2. I imagine that just sharpening the edges a bit should not be that much of a big deal if they already work with harder metals).
    I was told that in Geneva, they can't polish the edges either. In summary, Rolex as a whole is telling me that they can't round the edges of this watch a bit to make it wearable for me (or any other human) because they don't have the equipment anywhere to do it with... I mean... Really?
    This is obviously BS from their part, they just don't want to do it or won't do it.
As a laughable fix for my issue with the extreme bracelet/clasp sharpness, the Rolex Service Center recommend to me to just wear the watch on a strap instead of the bracelet if I find it too sharp and then offered to sell me the strap with bucle at full retail (the rep that I talked to didn't seem to know that the watch originally comes with a strap and buckle).

- Note:
To make sure I'm not crazy here with my opinion on sharpness being too extreme on the Pelagos 39, I measured how square the edges of the clasp and links were. I used a Starrett square against the corners to see if I could see any light coming between the corner of the square and the 90 degrees angles on the clasp and links and surprise I saw no light at all (I used a 10X maginifying lense to look at this by they way, I didn't just look at it with my naked eye). In my observations, the edges on the bracelet and bracelet links on the Pelagos 39 cannot be sharper, they are as sharp as they can possible be (90 degrees). It is my opinion that for human use, the edges on a piece of jewelry should not be this sharp.

My advice if you are looking to buy a Tudor Pelagos 39:
If you can, try the watch on, cross your arms while wearing it so that the clasp touches your other arm, move the watch up and down your wrist, take the watch on and off several times, touch the edges of the clasp and bracelet links with your fingers several times in different directions and then determine if the watch bracelet is too sharp for you or not before buying it. I advice to you not to buy this watch before trying it (that is if you are buying it to wear it and not just to flip it). I'm advising all of this because I cannot stand the sharpness of the bracelet myself (this is of course a personal preference).


I will be selling my Tudor Pelagos 39 for sure due to the uncomfortable sharpness of it's bracelet and the fact that Rolex won't do anything about it. I must say that I'm a bit sad about it. This watch is great on paper but wearing it is uncomfortable (to me)... that's is huge deal breaker for me.
Thank you for the follow-up.

What I wonder: Am I the only one who hasn't read such complains about the other Pelagos models? I mean, I didn't follow discussions about these much, but I bet I would have noticed such an 'issue' as popular as they are and with them being slightly more heavy, sharpness should have been even more a thing.
 
#31 ·
I'm looking forward to trying on and hopefully purchasing an 39 very soon.
I had an original pelagos when they first came out and although I don't recall the bracelet being uncomfortable at all and with its unique extension system the fit was always perfect .
However the reason I moved it on or at least part of it was due to the crown and crown guards .
Whenever I adjusted the time and or manually wound the watch I could very easily catch my skin between the guards and the crown .
Be interested to see if this is different or if anybody has had similar issues with the 39.to be honest I doubt it will stop me buying one as with the extended powered reserve it won't need winding so often ?
The crown teeth look a little more pronounced to me also compared to the original .
Can anyone confirm this ?


Sent from my IN2023 using Tapatalk
 
#32 ·
No matter how I move it on my arm, taking it off, putting it on, rubbing my arms together, running it across my wrist quickly, scraping it against my sleeping wife…can’t seem to be scratched or bothered by the edges. They definitely are not rounded in any way shape or form but I honestly have zero issues with it (thankfully).

Maybe there is a certain amount of variance? Idk, I’ve only experienced the one and have not seen another at local ADs or in the wild to compare.

I wear mine tight and almost 24/7 since it came out week one.
 
#34 · (Edited)
This isn’t meant as a challenge to anyone’s experience or opinion in the thread, but more so to those who represent the RSC:

Of course a sharp edge can be eased, and why would a manufacturer expect their negative response to be accepted. “We can’t” is reductive thinking to the max.

There are a number of tools and simple techniques available to round the offending edges by hand, including emery cloth, fine sanding papers and micro files. I am not a jeweler but do participate in another interest that involves these tools and reject the response, recounted above. In fact, the reverse procedure of sharpening the edges in the manner that “polishing” does (grinding and re-facing) would be much more difficult to accomplish yet is done everyday.

I have some well-enjoyed Tudor watches and really enjoy the brand. This response, however, is nonsense IMO. They just don’t want to deal with it or establish the precedent.

TLDR: Bee Ess

👹
 
#44 ·
There are a number of tools and simple techniques available to round the offending edges by hand, including emery cloth, fine sanding papers and micro files.
EXACTLY. Now what’s really confusing to me is why people are so concerned about this. Many people don’t seem to have a problem. For those that do, just take a simple tool like an ink eraser or a piece of high grit sandpaper or a Bergeon polishing block and give it a few wipes. Problem solved. Theoretically yes sure Tudor shouldn’t release a watch that’s “sharp” but it also seems to be WAY overblown because the fix is so so so simple. Just spend a few minutes with the hand tool or paper of your choosing and be done with it.

Yes yes yes… it’s “wrong” to have to change the lines that came from the factory…. But let me ask you a question. If the change is visibly imperceptible…. Does it really matter???

(I don’t advise using a dremel like the fellow above… just to be clear 😂😂😂😂)
 
#35 ·
A few random thoughts...

It doesn't matter what the material is, if it is machined to a non-rounded corner, it'll be sharp. When I take a piece of wood out of the planer or off the table saw, it'll cut my fingers like a knife. Even plastic will cut you like a razor if there is a sharp angle. The thing is, though, the sharper the angle, the easier it is to relieve. I can take 320 grit paper on a block and make a single stroke down that edge and even though it still looks like a perfect 90 degree corner, it now no longer feels sharp.

If I had a P39 and loved the watch otherwise, I'd be doing exactly this. RSC may not have the machinery to do this, because when you are talking about high speed grinding and polishing every metal type requires different parameters, but there is no reason in the world this can't be relieved by hand. Start off very conservative with something like 1000 grit, which is more of a polish than a "sanding". If that isn't making any difference you could go to 800. But it shouldn't take much, and it should not be a visible result when finished (i.e. you aren't trying to add a noticeable 45 degree chamfer).

I'd also add that the underside of the lugs on both my 2020 Submariner and my 2021 Seamaster are very sharp. Both have rather bulbous casebacks that keep the lugs from actually touching the skin, but in general these are not surfaces that are comfortable to engage with. I know people lose their minds regarding "over polished cases", but man those older watches sure are comfy :)
 
#41 ·
No doubt the edges are sharply machined and very crisp as you examine the watch. Could it be different, absolutely! but as I recall it was a similar feel with the 42mm version I previously owned.

I’ve been wearing the 39 for a week straight (except showers and while working out) no close calls, scrapes, cuts or torn clothing to report.

Thankfully, a non issue for me, sorry the experience is soured for others… it’s a fantastic watch.
 
#54 ·
I just spoke with the owner of the only model we received so far and he indicated he hasn't experienced any issues to date. It did bring up the conversation how some folks felt this way about the Speedmaster 3861 when it was released. We agreed the links on it were "sharper" than the prior 1861 but neither of us felt it was too uncomfortable to wear. It will be interesting to see what others report as availability hopefully increases on the Pelagos.
 
#56 ·
I've cut myself with the clasp, it doesn't get sharper than than that to me.

I own a 3861 myself, the bracelet on that piece is sharp but the Pelagos 39 is an another league of its own. It has the sharpest (negatively speaking) clasp of any watch I've ever handled (and I've handled hundreds of watches at this point).

The extreme sharpness on this piece is a big miss to me from Tudor since watches should be meant to be worn by people. Sharpness of this kind may look good to some people but it's VERY unconformable to most.
 
#57 ·
Sorry to resurrect this thread.

Just taken delivery of my P39 yesterday. When home I immediately noticed how sharp the edges are, I cannot get it to sit comfortably on my arm at all. With the brief try on in the shop I didn’t notice this. Swapped over to the included rubber strap and its much more comfortable, however, I prefer the look of the bracelet.

This is really disappointing and has taken the shine of the watch and the 8 week wait in anticipation. With all the stickers off I cannot return the watch.

Has anyone tried the titanium polishing pads to rectify this?


Sent from my iPad using Tapatalk
 
#58 ·
Sorry to resurrect this thread.

Just taken delivery of my P39 yesterday. When home I immediately noticed how sharp the edges are, I cannot get it to sit comfortably on my arm at all. With the brief try on in the shop I didn’t notice this. Swapped over to the included rubber strap and its much more comfortable, however, I prefer the look of the bracelet.

This is really disappointing and has taken the shine of the watch and the 8 week wait in anticipation. With all the stickers off I cannot return the watch.

Has anyone tried the titanium polishing pads to rectify this?


Sent from my iPad using Tapatalk
Not for the faint of heart but it’s possible:
This is a known fact for the Pelagos line - except the FXD, it’s edges are chamfered. Except for where the strap goes - ideally for fraying a NATO. Even there Tudor fails to deliver (see below).
I used a Dremel and did the edges on the LHD myself. Since it is only on the inside you cannot see it. Other marks are from use, not the Dremel 🤓
View attachment 16975107
View attachment 16975104
42mm Pelagos below. Not the best looking but absolutely okay to wear.
View attachment 16975106


This is a thing. But not everyone has problems with the sharpness.
I even notice this on the metal bracelet of the Citizen NY0040 and started to work on it with sandpaper. But on Titanium you get better results with a Dremel.
The Rolex Oyster Bracelet is close to the same sharpness, although not as much. And the Rolex Jubilee has less sharp edges, but still sharp. For me, this is a Rolex thing, that they use on purpose. Just like Apple on the Macbooks.
It ain’t that simple. If you do it bad, you visibly scratch the smaller outer, but visible part on the links. Using sandpaper also means you will scratch some of the parts inside, which you will feel everyday when wearing.
Not to mention, that you need to do it on both sides and both ends of the bracelet. This definitely takes a lot of patience. The coarser the sandpaper, the greater the risk of unwanted scratches.
I already tried a block of sandpaper from Bosch. It works but it is extremely time consuming. That’s why I used the Dremel. But beware, you can scratch your watch pretty easy too, if you don’t have steady hands.
 
#70 ·
Well I took it back to the store and the staff at the AD agreed the edges were indeed sharp and not what they would expect. Although its not their policy they agreed to offer a full refund.

Credit to them as they admitted they cannot send it back to Tudor now as the stickers are off. I am sure they will pass it to the next customer who had their name down. I had the watch less than 18 hours.

For me very disappointing indeed and a clear design flaw. Ah well. The hunt for the perfect diver goes on (I don’t expect one any time soon!!!)


Sent from my iPad using Tapatalk
 
#74 ·
Well I took it back to the store and the staff at the AD agreed the edges were indeed sharp and not what they would expect. Although its not their policy they agreed to offer a full refund.

Credit to them as they admitted they cannot send it back to Tudor now as the stickers are off. I am sure they will pass it to the next customer who had their name down. I had the watch less than 18 hours.

For me very disappointing indeed and a clear design flaw. Ah well. The hunt for the perfect diver goes on (I don’t expect one any time soon!!!)


Sent from my iPad using Tapatalk
That's good news. After my Ranger bracelet experience, I lost interest in trying the P39.