I sent my DA45 to Greg at Watchmann to see if if might need more than a simple regulation. Greg contacted me right after receiving the watch and said he had regulated it, but didn't like the low amplitude in some positions. He said in his estimation it would need a service in a year or so. Since he already had it I asked that he go ahead and do the service. I heard right back, which I have figured out is his standard MO, and he said he estimated it would be done some time the week of the 28th. That seemed pretty quick, and I knew it would be done right, so I was very pleased.
Fast forward to today, and I just received an invoice from Greg saying my watch was done and ready to ship. That's a week or more sooner than he had originally estimated. I'm a big fan of under promising and over delivering. I know I've said in this forum before that I highly recommend Greg and Watchmann, but I have to reiterate it. As a business owner I know the dedication and commitment it requires to constantly deliver such a high level of customer service. When I ordered a DA46 for my son with some custom engraving that had to be done in Germany, it was also ready sooner than estimated. Communication has been quick, and questions completely and thoroughly answered.
Watchmann has a nice range of watches, and many brands in addition to Damasko. Based on a fair number of experiences as a customer of theirs I can't recommend them highly enough.
Fast forward to today, and I just received an invoice from Greg saying my watch was done and ready to ship. That's a week or more sooner than he had originally estimated. I'm a big fan of under promising and over delivering. I know I've said in this forum before that I highly recommend Greg and Watchmann, but I have to reiterate it. As a business owner I know the dedication and commitment it requires to constantly deliver such a high level of customer service. When I ordered a DA46 for my son with some custom engraving that had to be done in Germany, it was also ready sooner than estimated. Communication has been quick, and questions completely and thoroughly answered.
Watchmann has a nice range of watches, and many brands in addition to Damasko. Based on a fair number of experiences as a customer of theirs I can't recommend them highly enough.