Hello
You write to us that you made the order 60 days ago, 02/03 - February 3.
We have already written to you several times that you placed your order on March 2, and this is 30 days less.
02/03 in the Russian order of the calendar date means March 2, and not February 3.
You can see in your card statement when the order was paid.
You have 180 days to open Paypal dispute.
To everyone:
Due to the Covid19 coronavirus epidemic, many countries stopped air traffic or many flights were canceled.
Therefore, many postal items are delayed at the stage of export from Russia - the parcel passes through Russian customs and further awaits shipment from Russia.
But since it was already said that many flights were canceled, the parcels were (will) be sent by groundmail or by sea, which can add 1-2 months for delivery.
Further, upon arrival in the country of destination, some postal services also work with delays - the number of employees in customs or post service may be reduced there.